Getting Started

Q: What is TGV Corporate Voucher Portal?

A: The TGV Corporate Voucher Portal is an end-to-end self-service digital platform designed for corporate and individual customers to purchase, distribute, and track vouchers in bulk.

Q: Who should use the TGV Corporate Voucher Portal?

A: It is highly recommended to corporate and individual customers wanting to give out TGV movie vouchers in bulk.

·       Corporate Customers: Organizations giving out vouchers for employee rewards, recognition, engagement activities, gifting, client appreciation, promotional campaigns, corporate events, or loyalty programs.

·       Individual Customers: Individuals giving out vouchers for personal bulk gifting, festive gifting, or private events.

Q: I am from Company ABC. What are the details needed to get started?

A: You can sign up for a corporate account with the following details:

·       Company Name (must be same for e-invoice)

·       Name

·       Email Address

·       Mobile Number

·       Account Password (must be at least 8 characters)

·       Company BRN

·       SST Registration Number (Mandatory for SST-registrant)

·       Tax Identification Number (TIN) *

·       Address

Upon successfully signing up for an account, you will receive a 6-digit OTP via email. Please enter the OTP to verify your email. The OTP is valid for 5 minutes. After verification, you can sign in to start your purchase.

Note: The corporate account is registered under the company entity itself, rather than an individual user. If there are any changes to the representative of the corporate account, please contact TGV to update the details of the new representative.

Q: I am buying for my family and friends. What are the details needed to get started?

A: You can sign up for an individual account with the following details:

·       Name (must be same for e-invoice)

·       Email Address

·       Mobile Number

·       Account Password

·       Identification Type & ID Number (NRIC, Passport or Army)

·       Address

Upon successfully signing up for an account, you will receive a 6-digit OTP via email. Please enter the OTP to verify your email. The OTP is valid for 5 minutes. After verification, you can sign in to start your purchase. 

Q: Can multiple staff from the same company access the corporate account?

A: Yes, as long as they are authorised and have access to the corporate account credentials.

Q: Can a company register for multiple corporate accounts under different representatives?

A: Yes, as long as the representatives are authorised by the company.

Q: I am from Company ABC. The previous representative of the corporate account has resigned. How can I take over the account as the new representative?

A: Please email sales@tgv.com.my to inform us of the change. Kindly provide an official letter endorsed by your company, confirming the change of account representative and providing the details of the new representative. TGV will update the account based on the information provided.

Q: What is the format for the account password?

A: Password must contain at least 8 characters, including one uppercase letter, one lowercase letter, one number and one special character.

Q: What should I do if I forgotten my password?

A: Go to “Forgot Password” and enter your registered email address. You will receive a 6-digit OTP via email. Please enter the OTP and reset your password. The OTP is valid for 5 minutes. After reset password, you can sign in to your account immediately.

Q: Can I change my password?

A: Yes. Simply click your name in the top right corner to go to “My Profile”, where you can change your password accordingly.

Buy Voucher 

Q: What are the movie vouchers available?

A: TGV offers a range of vouchers to suit different recipients, occasions and budgets. Our current voucher selection includes

Movie Experiences

·       DELUXE Pass

·       IMAX Pass

·       BEANIE Pass

·       INDULGE Pass

·       INDULGE Coway BEREX Pass

Movie Snacks

·       Royale Popcorn Combo

·       Signature Popcorn Combo

Gift Cards

·       TGV Gift Cards in various denominations

Q: How do I buy vouchers?

A: Follow these steps to purchase your vouchers:

1)      Sign in to your account.

2)      Select the vouchers you wish to purchase. You may select more than one type of voucher.

3)      Enter the required quantity and click “Buy Now”.

4)      Review your order and click “Proceed to payment”.

5)      Complete your payment through the available payment options.

6)      Once payment is successful, you will receive a booking number, and a confirmation email will be sent to your registered email address.

Q: Can I request a quotation before purchasing?

A: Yes. If you require a quotation for internal approval, the portal can automatically generate one before you proceed with your purchase.

1)      Sign in to your account.

2)      Select your preferred voucher(s) and add them to the cart.

3)      Click on the “Cart” icon on the top right corner.

4)      Select the voucher(s) and click “Get Quotation”.

5)      A quotation will be auto generated in PDF format and downloaded to your device.

6)      Once you are ready to proceed, return to your cart to complete the purchase.

Q: What is the minimum and maximum purchase quantity?

A: A minimum of 10 units per voucher type is required, with a maximum of 999 units per voucher type through the portal, subject to available stock.

If you require 1,000 units or more of a voucher type, of if the available stock does not meet your required quantity, please email sales@tgv.com.my and our Corporate Sales team will assist you.